Panasonic KX-TES824 with 8 extensions, 3 External lines and Console Telephone

Description

Panasonic KX-TES824 Advanced Hybrid PBX System is a cost effective telephone system for small business and home that can support the communication needs for up to 8 users.

The Panasonic KX-TES824 telephone system is a great selection for small businesses as it offers hybrid and analog support.

The system can easily be upgraded to a maximum of 24 extensions and 8 external lines by the addition of expansion cards to the KX-TES824 basic unit.
Supports a direct inward system access (DISA) function that allows outside callers to access any extension without going through an operator. Automatic greeting messages (3-levels) can be recorded by the operator or manager, directing the caller to an appropriate department or destination. For example: “Welcome to My Company. To speak to the Sales Dept. please press 1, to speak to the Service Dept. press 2, to speak to the operator press 3” (Level1). Then additional options can be added after each option, for example, “To check on deliveries, press 1, for credit card orders press 2, (Level 2). Customers can be given options on 3 different levels.
Callers can also dial the desired destination not only to an extension, but also to a group of extensions*, or even outside lines. The DISA feature can drastically reduce the amount of call traffic handled by the operator – allowing the operator to spend more time with new or important customers.